16,773 вЂў Excellent
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Every thing went efficiently when it comes to most component. It absolutely was irritating waiting for assessment information for establishing closing date. I must say I liked having a portal to check always daily with a list and having the ability to do every thing online. Concerns and telephone calls had been answered quickly.
My solution agent had been perfectlyвЂ¦
My solution agent ended up being really up to date, great customer care abilities. The method ended up being easy and quick. Extremely satisfied with m refinance accomplished the things I wanted, lower my interest payment and rate. Many thanks!
extremely pleased with the process that is whole
Our opportunity that is second to having a Quicken group! And simply like final time it absolutely was a great experience. Quicken/Rocket features a great staff!
every thing ended up being going well
Every thing had been going well, then we didnвЂ™t hear from anybody until about a later month! We received a call we had been in shock because we hadn’t heard from Saiid it had been Mandy to inform us these were nevertheless focusing on our documents. From then on every thing went fine, it had been very very long.
it was my refinance that is second with
This is my refinance that is second with loans, it had been easy and quick to check out the process online and to submit documents needed. Much like the initial one, my refinance ended up being extremely smooth. Customer care ended up being great. I might absolutely suggest to other people
Amazingly simple to refinance the house
Amazingly an easy task to refinance the house. Every person we talked to was type, courteous and respectful. Whenever we had concerns or issues we got responses immediately. IвЂ™m really surprised at just just how simple the procedure had been from beginning to end. Many thanks for assisting us secure a extremely low price!
Extremely informative, understand it took a bit longer because of the level of everyone was all refinancing at once.
Emilio Patros and Shawna from their groupвЂ¦
Emilio Patros and Shawna from their group had been both 5 celebrity good. Quicken Loans/Rocket Mortgage is my chosen Mortgage Company.
Matt K. ended up being our home loan Banker in which he did a job that is great us through the procedure. He caused it to be convenient and simple. He organized exactly what the procedure had been and everything experienced efficiently in a manner that is timely. He ensured we had been informed of exactly what the main procedure we had been at and responded whatever concerns we’d, at when of this he answered our correspondences efficiently day. We’d a great knowledge about this provider and would suggest it.
5 STAR FINANCIAL INSTITUTION
Our loan procedure had been easy and quick. Dealing with our banker Joe Olivo had been a pleasure that is absolute. The internet site had been quite easy to make use of making the mortgage procedure effortless and accessable.
they simply would you like to leave me aided by the bill and pay all friends that are thier
very first impression had been great, a great answer as to closing expenses and escrow but after the 500$ assessment
Many thanks for bringing your experience to your attention. I am Kelly Poupard and I also make use of Quicken Loans Social Media Team. My apologies to listen to in regards to the difficulties you encountered. We attempted calling you and left a voicemail. We assure you that individuals do remove customer issues really. Please try not to hesitate to get hold of me personally anytime.
I happened to be extremely pleased using the work toвЂ¦
I happened to be extremely pleased with all the work to be sure the refinance procedure had been clear and understandable. I became happy to observe how quickly the refinance procedure ended up being finished in addition to only problems I experienced dealt with all the signing event and since it ended up every thing ended up being finished effectively and quickly! I’d expected that i’d are having issues in after the signature movement bit the representative whom worked with me ansered all my concerns and aided me personally to comprehend the movement associated with the documents after which it absolutely was done!Much less complicated than We had guessed! Used to do have relevant concern in regards to the re re payment procedure, which handled utilization of the monthly obligations. I favor to help make the check every month and discovered that so long as I suggest the latest account quantity from the repayment there is no issues in setting it up prepared. If you have a problem I might appreciate a call back!All in every, a rather experience that is positive!